Hey Trojans! Rentals are due back to the bookstore at the end of each semester. The Rental Return Due date will be printed on the sticker applied to the back of the textbook and also included in your order confirmation email. Finish with them early? No problem! Return them and AVOID LATE FEES!
Not sure which textbooks you rented this semester? Just click Login at the top right corner to access your bookstore account.
If you've haven't created an account with us just choose Sign Up and register using the same e-mail address you've previously provided when shopping online.
You will need to select Verify Email to sync your account to our system.
Then you will be able to see which textbook rentals you currently have out.
If you need to keep your rental books and wish to purchase them, contact us and we will process your rental book 'buyout' for you!
Email: colbybooks@textbookbrokers.com - Phone: 307.426-5536 - Or use our Chat feature
If you have purchased books you wish to sell back to the bookstore please Click Here
There are 3 easy options for returning your rental books! Details on all 3 options can be found below.
Option 1: Bring Them To Campus
- Drop them off inside the Trojan Trading Post during normal business hours.
Option 2: Contactless Dropbox
- BRING THEM TO THE COLBY BOOKSTORE RENTAL RETURN DROPBOX IN THE CIRCLE DRIVE ON CAMPUS
- This is a contact free way for students currently on campus to return their books to a secure location. Make sure your name is clearly visible on the back of each book. If it is not, please write it inside the front cover.
IMAGE COMING SOON!
Option 3: Ship Them To Us
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SHIP THEM BACK TO US (FREE RENTAL RETURN SHIPPING LABEL)-
Follow the steps below
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**The CCC Bookstore is not responsible for rental books that are lost or damaged in transit to the bookstore. The customer will be held liable for the buyout cost of lost or damaged rentals due to shipping issues.**
Step 1: LOCATE YOUR RENTALS:- On the back of all of our rental books, there is a sticker with the due date.
- If you are unsure of the rentals you have out, send an email to ColbyBooks@textbookbrokers.com with your name and phone number and we will email you back with the books you rented.
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Step 2: BOX THEM UP
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
- Textbook Brokers is not obligated to issue a refund for return shipments that are lost or damaged*.
- Make sure to include as much information as possible so that we know who's return it is. Below is the information we can use to process your return:
- Name (required)
- Order number
- Address
- Email Address
- Phone Number
- Please make sure that all items are packaged securely to prevent any damage during the shipping process. Fill any empty spaces with clean filler.
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Step 3: CREATE YOUR FREE SHIPPING LABEL
- CLICK HERE, fill out the required information and a FREE FedEx return label will be emailed to you in minutes!
- **PLEASE CHECK YOUR SPAM AND/OR JUNK FOLDERS IF YOU CANNOT FIND THE LABEL!!**
- You will only be provided ONE free return label so, be sure to send all of your rentals back at once or you will be responsible for any additional shipping.
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**The CCC Bookstore is not responsible for rental books that are lost or damaged in transit to the bookstore. The customer will be held liable for the buyout cost of lost or damaged rentals due to shipping issues.**
****If you used your free label and still have rentals, we recommend that you send your return via FedEx, UPS, or insurable U.S. Mail service. Then submit the tracking information via email to ColbyBooks@textbookbrokers.com.
Please mail your the rest of your textbooks to the below address:
Colby Books
308 Southwest Dr, Unit B
Cheyenne, WY 82007
Click icons to create a shipping label:
*Please see terms and conditions
If you have any other questions please don't hesitate to contact us!
Phone: (307) 426-5536
Email: colbybooks@textbookbrokers.com
Have a great semester Trojans!
Failure to return the rented materials by the rental return date printed on your receipt will result in the credit card on file to be charged a $10.00 late fee per book and the full retail price of the rented materials, minus the amount paid for the initial rental. The Bookstore’s refund policy applies for all rental materials.